All posts by Jonathan Phillips





A cautionary story about cake

In my office, the company gives you cake. It’s a perfunctory cake but served up daily, it keeps employees reasonably happy and productive. Even though employees get cake every day, they barely notice it and never sing its praises. They probably think that everyone gets [read more]




So long 2016

There are two choices for the last post of the year. Some years we’ve opted for the ‘predictions’ post: a sharp look at the year ahead, using our deep industry knowledge to draw attention to the key trends for 2017. As Niels Bohr said, “Predictions [read more]