Governance

Articles

Intranets and business continuity: lessons from 1987

This week marks 25 years since the Great Storm of 1987, widely (but erroneously) considered the only UK hurricane in living memory. 23 people died in the storm, which also caused £7.8bn worth of damage, cut power to thousands of homes and drove transport to [read more]

Back to the basics of good community management

As the use of social tools in the enterprise has exploded over recent years, the role of community management is being talked about more and more. Yet confusion remains about exactly what it is, and whether it’s really needed. Social media purists argue authentic online communities [read more]

Alignment and Direction: The keys to intranet success

A few months ago, we published a rather popular post on how you can ensure intranet project failure — 10 fine pieces of advice to follow if getting the sack is among your objectives. We noted two extreme behaviours: having either an autocratic dictator or [read more]


Gimme! Gimme! Gimme my intranet page!

You received a call, or an email, or someone stopped by your desk (neatly ignoring the submission form you have on your intranet), asking you to create them a page or team/project site. And, they don’t just ask for a page, they demand it!  Disinterest may be [read more]

Sharing the intranet Stats

If you’re working in intranets, part of your routine is likely to analyse your intranet statistics and look for opportunities for development. They’re a vital indicator of intranet health, showing if your site is working correctly and providing the services employees need. But who sees [read more]

Ensure intranet project failure: A guide for project sponsors

So you’re sponsoring the intranet project? Good work – you have an opportunity to really make a difference to an under-utilised and potentially hugely valuable tool that is already used by most of the company on a daily basis. But what’s that? You have heard [read more]


Building a developmental intranet team

It’s a common question, often asked, with no perfect answer: “What’s the right formation for my intranet team?”. The response will differ each time and is defined by many criteria, not least your budget, the size of the organisation and the skills available to you. [read more]