It’s back: 10 more signs you’re losing the intranet plot
As intranets evolve into fully mobile, functioning digital workplaces, we’re discovering a whole bunch more ‘features’ that we find downright horrible! We’ve already presented 24 signs you’re losing the plot (14 signs, 10 signs, we did the maths ourselves) but we’ve discovered yet more signs you’re losing the intranet plot. How guilty are you?
2. Separate news sections
A local news section for local people, one for global news (for the uber-connected ambitious types), an HR news section maybe for those employees who want to catch up on the crazy going-ons. Content structure based on organisational hierarchies is very last century. Stop making your employees guess which news bit the article they want might appear in. News is news, batch it up into one section. Thanks muchly. More on intranet news here.
3. Intranets that are only available inside the company firewall
You’re a little concerned about the security eh? Bit worried that people might copy and paste the content and so giving them unfettered access would be dangerous. A word to the wise: you should count yourself extremely fortunate if you have employees that feel your content is worthy of sharing! Work is not a place, it’s a verb. Give them access anywhere. PS. The Cold War has ended, mobile phones exist. See “Not compatible with …”
4. Multiple profile pages
If you’ve got a heterogenic intranet comprising a patchwork of technologies, then there’s a chance you’ve got a myriad of profile pages. That’s pretty normal and pretty unforgivable. How do you expect your employees to maintain these multiple profiles? How do you expect others to understand what the definitive profile is? Harmonise these quickly, or at the very least, remove as many of the erroneous profile links as you can.
5. Social in a sidebar
At least you’ve switched on social, but if these features sit in a widget, isolated from the rest of your content or transactions, then you’ve still a long old way to go. Social in a sidebar ain’t the same as a fully social intranet and you’re still a Gulliver leap from working in a social enterprise.
6. “Not compatible with…” browser statements
On the one hand, we applaud your honesty. If a site doesn’t work well in Chrome, it’s probably best to warn your users but it’s the underlying sentiment that concerns us. In these days of increasing deregulation of IT, you can and should expect your employees to use any device, anywhere, any time to access your intranet and that includes the browser that you say your site doesn’t play nicely with. Spend less time putting this message up and more time fixing the incompatibilities please.
7. My favourites
A sub-category of a aforementioned heinous intranet crime, but one worth calling out for special ridicule. Why these features exist when browsers have their own bookmark facility is beyond us and beyond your employees too. Make it simple and buy yourself more digital real estate by removing it.
8. Picture(s) of your CEO
You think a photo of your CEO on an article is akin to tagging it ‘important, interesting, strategic‘ but they think ‘dull, dull, dull‘. Employees are using this photo as a stunning visual indicator of the stories to avoid. And why is it nearly always the same photo you use?
9. Quick links
Vamoosh! You’re setting yourself up for a fall.
We accept that we won’t have everyone nodding sagely with this choice, but increasingly, using video on your intranet seems like a lazy, stupid choice to us. Yes yes, visual communication can be really powerful, but so many of your senior execs who tend to appear in these cash-draining interludes, are just not cut out for the medium. They also are near on impossible to view and hear in an open plan office and very costly to view on a mobile phone. More on intranet video here.
Guilty as charged your honour
Not only are the Intranetizen team guilty of providing some of these ‘features’, we’re also guilty of gross hypocrisy by publishing this article. Are you squeaky clean? What other terrible intranet crimes have you seen?
Photo Credit: http://www.flickr.com/photos/t2thestreet/