Intranet quotes that shape my work

Every day, I have the privilege of sharing with an extensive and growing intranet community on LinkedIn and Twitter. As I share; I learn. Today I’m posting a collection of quotes from leading intranet practitioners and thought leaders worldwide that I have influenced my thinking.

On Intranets in General

An #intranet manager needs to know more than just the intranet, they need to be across the business system, external comms, HR & legal too (@bridiemarie)

Search is the central intranet resource. How else will great content, people and functionality be found?

Don’t forget the humans! (@brookcalverley)

A revolution doesn’t happen when we adopt new tools, it happens when we adopt new behaviours. (@cshirky)

If the intranet is built by your constituents, and you’ve given them what they want, you’ve increased the odds they will embrace it by tenfold, … The best thing to do is work backward from your customer

21st century employees want to be engaged and trusted. We get work done when and where it makes sense! (@Risgaard)

Employees deserve first-class tools if we’re to have first-class expectations of them

If you’re not measuring [your intranet], it’s just pretty pictures and prayers. (@ivanbager)

An intranet can also be fun (@lukemepham)

You should’t need a manual to use the intranet! (@bsandie)

On Knowledge Management

Knowledge is worth more when shared

We should each know what we all know (Brian Bawden, Bennett Jones)

If the intranet helps you find an expert, a person, then you don’t always have to find info, suggests (@wamurgis)

Email is the place knowledge goes to die (Bill French)

On Governance

Governance is a form of negotiation: control, politics, flexibility and common sense (@MarkMorrell)

Link your intranet strategy to your business strategy (@wedge)

On Social Intranets

Social Business [is about] Connecting knowledge keepers to knowledge seekers (Sarah Goodall)

Culture not technology (@lukemepham)

The very best intranets engage in a dialogue. They engage employees (@http://twitter.com/#!/@tobyward)

Good communication is based on conversations. Therefore, it is natural that internal comm encourages more dialogue. (Peter Straarup, Danske Bank CEO)

If I’ve mis-attributed, please let me know. If a quote is anonymous, it’s because I’m unsure where I’ve heard it (or it might be that they’re my quotes that other people have told me have helped their thinking)

There are 2 comments

Add yours

Comments are closed.